Privacy Policy
Last updated: 10 November 2025
1. Who we are & how to contact us
Salt Sheds (“we”, “us”, “our”) operates the website https://www.saltsheds.com.
For any privacy-related questions or requests, please contact us at: hello@saltsheds.com
2. What personal data we collect
- Directly from you: name, email address, phone number, or any other information you submit through our contact forms or email.
- Automatically: IP address, browser type, pages visited, and other technical information via cookies and analytics tools.
3. How we use your data
- To operate and maintain our website.
- To respond to your enquiries and communicate with you.
- To improve website performance and user experience.
- To send marketing updates if you have opted in.
- To detect and prevent fraudulent activity.
4. Sharing your data with third parties
We may share your data with trusted service providers (such as hosting or analytics services) who assist us in operating the website. We do not sell your data. We only disclose data where legally required or to protect our rights.
5. Cookies and tracking
We use cookies to enhance user experience, track site performance, and analyse visitor behaviour. You will be given the option to accept or reject non-essential cookies when visiting our site. You can also disable cookies in your browser settings.
6. Data storage & transfers
Your data is securely stored within the UK or EEA. If transferred outside the EEA, we ensure appropriate safeguards are in place.
7. Data retention period
We retain your data only as long as necessary. Contact form submissions may be kept for up to 3 years. Analytics data is typically retained for 12 months.
8. Your rights under GDPR/UK-DPA
You have the right to:
- Access your personal data
- Correct any inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please email hello@saltsheds.com.
9. Children
We do not knowingly collect data from individuals under 13. If you believe a child has submitted personal information, please contact us.
10. Updates to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date.
11. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.
LOYALTY CARD PRIVACY POLICY
AT SALTSHEDS, WE CARE ABOUT YOUR PRIVACY JUST AS MUCH AS WE CARE ABOUT GOOD FOOD.
THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE AND PROTECT YOUR INFORMATION WHEN YOU JOIN OUR LOYALTY CARD PROGRAMME.
INFORMATION WE COLLECT
WHEN YOU SIGN UP FOR OUR LOYALTY CARD, WE MAY COLLECT:
• YOUR NAME, EMAIL ADDRESS AND PHONE NUMBER
• YOUR BIRTHDAY (IF YOU WOULD LIKE TO RECEIVE BIRTHDAY TREATS)
• YOUR CITY OR POSTCODE
• YOUR COMMUNICATION PREFERENCES (FOR EXAMPLE, EMAIL OR SMS)
WE ONLY COLLECT THE DETAILS WE NEED TO MANAGE YOUR MEMBERSHIP AND KEEP YOU INFORMED ABOUT YOUR REWARDS AND OFFERS.
HOW WE USE YOUR INFORMATION
WE USE YOUR INFORMATION TO:
• REGISTER AND MANAGE YOUR LOYALTY MEMBERSHIP
• APPLY YOUR 15% DINE-IN DISCOUNT ON SELECTED ITEMS
• CONTACT YOU WITH LOYALTY UPDATES, OFFERS OR EVENT INVITATIONS (ONLY IF YOU HAVE OPTED IN)
• IMPROVE OUR SERVICES AND UNDERSTAND WHAT OUR CUSTOMERS ENJOY MOST
WE WILL NEVER SELL OR RENT YOUR PERSONAL INFORMATION TO ANYONE.
MARKETING MESSAGES
IF YOU CHOOSE TO RECEIVE UPDATES, WE MAY OCCASIONALLY EMAIL OR TEXT YOU ABOUT SPECIAL PROMOTIONS, EVENTS OR MENU NEWS.
YOU CAN UNSUBSCRIBE AT ANY TIME BY CLICKING “UNSUBSCRIBE” IN OUR EMAILS OR BY CONTACTING US DIRECTLY.
DATA STORAGE AND SECURITY
WE TAKE DATA PROTECTION SERIOUSLY.
YOUR DETAILS ARE STORED SECURELY ON OUR PROTECTED SYSTEMS AND CAN ONLY BE ACCESSED BY AUTHORISED TEAM MEMBERS.
WE USE APPROPRIATE TECHNICAL AND ORGANISATIONAL MEASURES TO PREVENT UNAUTHORISED ACCESS, LOSS OR MISUSE OF YOUR DATA.
SHARING YOUR INFORMATION
WE DO NOT SHARE YOUR PERSONAL DATA WITH THIRD PARTIES, EXCEPT:
• SERVICE PROVIDERS WHO HELP US MANAGE THE LOYALTY PROGRAMME (FOR EXAMPLE, DIGITAL CARD OR EMAIL PLATFORMS)
• WHEN REQUIRED BY LAW OR REGULATORY AUTHORITIES
ANY PARTNERS WE WORK WITH MUST KEEP YOUR DATA SAFE AND CONFIDENTIAL.
YOUR RIGHTS
YOU HAVE THE RIGHT TO:
• ACCESS THE INFORMATION WE HOLD ABOUT YOU
• REQUEST CORRECTIONS OR UPDATES
• WITHDRAW CONSENT FOR MARKETING MESSAGES
• ASK US TO DELETE YOUR DATA (SUBJECT TO LEGAL REQUIREMENTS)
TO MAKE ANY OF THESE REQUESTS, PLEASE CONTACT US AND WE WILL BE HAPPY TO HELP.
HOW LONG WE KEEP YOUR DATA
WE KEEP YOUR INFORMATION FOR AS LONG AS YOU ARE AN ACTIVE LOYALTY MEMBER.
IF YOU CANCEL YOUR MEMBERSHIP OR HAVE NOT USED YOUR CARD FOR AROUND 12 MONTHS, YOUR DATA MAY BE SECURELY DELETED.
CONTACT US
IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT US AT:
HELLO@SALTSHEDS.COM